How might IT staff differ from the rest of staff in the organisation? Explain the IT / Business culture gap
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Describe SFIA, its categories and maturity levels. Note that there are many skills that address strategy, service and customers and not so many concerning
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Define the role of the CIO. Explore some recruitment advertisements for CIOs. How strategic is the role? To what extent does it go beyond the technology
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Identify the challenges that data centres face. What are the problems with data centres? How do data centres need to change? How can they cope with climate
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What is the value of CoBIT, ITIL and ISO20000 in responding to Sox? What is the process by which IT services should prepare to be Sox compliant
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What is privacy? Give a brief overview of thoughts on the nature of privacy in the ICT context. What are the privacy issues for data centres
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Define IT asset management. What are the pitfalls of not managing IT assets? How can a company benefit from formal IT asset management?
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What are the main security issues with cloud computing? What are the concerns for large organisations? What processes, techniques, tools can businesses
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Explain the concept of a server and its role in client / server architecture. Identify and describe the range of server types that can be obtained
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Identify the main problems that need to be addressed in selecting and uses public cloud services. How should an organisation use public cloud
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What is Cobit? Overview Cobit principles and processes for IT governance. Find an example of IT governance structures in an organisation and critically appraise
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Explain the concepts of Learning Analytics. Identify a range of data sources which might be used for learning analytics
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Discuss the application and systems which would be suitable to be hosted in a data centre. Identify the IT staff roles which would be required
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Explain the difference between private cloud, public cloud and hybrid cloud. Using a case study, demonstrate how a company uses cloud services.
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What are the main problems developing countries have concerning the deployment and effective use of information systems?How do National IT strategies help
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Investigate and present the offerings of some suppliers. Compare what they offer in order to summarize the concept and characteristics of a big data appliance
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Provide a review of the various approaches to IT charging, both as an internal process and as part of IT outsourcing and What is an IT chargeback model?
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What is the current trend? Are more companies outsourcing IT and IT services to countries such as India, Philippines etc., or are services returning
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Explain what a sole supplier agreement is and how it works and Explain how you would negotiate and start up a sole supplier arrangement
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What are the specific issues that might be involved in procuring disaster recovery services? What do they tell us about the specific issues in procuring
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