Explain some of the standard approaches to software quality management including the use of ISO9000, TickITPlus, and the Capability Maturity Model Integration
|
Create an overview of PRINCE2. Explain its principles and concepts. What are the benefits of using PRINCE2? Explain how it is used. Describe its history
|
What is the mythical man month? What are the issues with software development, particularly around estimating, testing and managing quality
|
What are some of the challenges for the CIO and the enterprise? If an enterprise wishes to adopt the blockchain, how should it go about it?
|
Define Collective Awareness Platform (CAP). How does a Collective Awareness Platform work? Give some examples of Collective Awareness Platforms
|
What is IBM Watson? Explain the concepts and connection between natural language processing, machine learning and big data. Explain what opportunities
|
what are the potential risks in rationing and cutting IT services. Using appropriate examples, discuss how you would cut an IT service budget
|
How can we find out what their needs are and How can we understand how they view the quality of the systems we provide?
|
Identify some good starting places, discuss the role of a service management system (such as Hornbill, ServiceNow or Marval) in ITIL implementation
|
What are the security, privacy, resilience and cultural issues associated with this and How does it differ from a traditional data centre? Why should a company
|
What do we mean by access management? What are the different problems associated with access to an application and access to the data
|
What is the role of open source companies such as Red Hat and What are the main management issues with open source
|
Define risk management. Give an overview of the types of risks we might face in information systems management. This might include failure of a supplier, losses
|
Identify some key threats and issues which have a global dimension. Give some case studies looking at both the sources and the victims
|
What is its history and What is it structure? What are the differences between the 2005 and 2013 versions? Why should a company use this standard
|
How widespread are security problems? Give some example of recent security problems which have affected companies such as Sony
|
Define software as a service and give an example of how it works. How big is the SaaS market? What benefits does it offer? What are the risks
|
Explain the benefits of outsourcing network implementation and maintenance; describe how you might outsource networks and provide a short case study
|
What issues do we need to consider in tendering and procuring desktops? What strategies are available for maintaining and managing desktops
|
Define capacity planning. Outline the ITIL approach to capacity planning. Why is it important? Explain some of the tools needed for capacity planning
|