5CO01 Organisational performance and culture in practice

Task - Questions
Knowledge and understanding for this core unit will be assessed by written answers to the questions below.

Evaluate the advantages and disadvantages of the organisation structure in your organisation (or an organisation with which you are familiar) and evaluate the advantages and disadvantages of one other organisation structure. Within the evaluation, you should include the reasons underpinning the structure.

Analyse connections between your organisation's strategy (or an organisation with which you are familiar) and its products or services, and customers.

Analyse three external factors or trends currently impacting your organisation (or one with which you are familiar). The impact of these factors or trends could be positive, neutral or negative, some are short-lived whilst others are long-lasting. Identify organisational priorities arising from the factors or trends analysed.

When setting out its view on automation, AI and technology, the CIPD states, ‘Automation, artificial intelligence (AI) and other workplace technologies are bringing major changes to work and employment.' Assess the scale of technology within organisations and how it impacts work.

Explain Edgar Schein's model of organisational culture and explain one theory or model which examines human behaviour.

Assess how people practices in your organisation (or one with which you are familiar) impact both on organisational culture and behaviour, drawing on examples to support your arguments.

Peter Cheese, current CEO of CIPD asserts, ‘People professionals are a vital function in supporting businesses to adapt to rapidly changing circumstances'. Explain two different models or theories to managing change.

A variety of models have been developed to explain how change is experienced. Discuss one model that explains how change is experienced.

The CIPD's Health and wellbeing at work survey 2022 found, ‘There is less management focus on health and wellbeing compared with the first year of the pandemic', and goes on to remark that this is disappointing. Assess the importance of wellbeing at work and factors which impact wellbeing.

The CIPD Profession Map states ‘People practices are the processes and approaches that we use across the employee lifecycle'. Discuss the links between the employee lifecycle and different people practice roles.

Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies.

Discuss processes you have, or could use, for consulting and engaging with internal customers of the people function in order to understand their needs.

Task - Questions

Evaluate the advantages and disadvantages of different types of organisation structures, including the reasons underpinning them. Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 500 words

Analyse connections between organisational strategy, products, services and customers.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 400 words

Analyse (three) external factors and trends impacting organisations to identify current organisational priorities.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 400 words

Assess the scale of technology within organisations and how it impacts work.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words

Explain theories and models which examine organisational culture and human behaviour.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 400 words

Assess how people practices impact on organisational culture and behaviour.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words

Explain (two) different approaches to managing change.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words

Discuss models to show how change is experienced.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words

Assess the importance of wellbeing at work and the different factors which impact wellbeing.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words

Discuss the links between the employee lifecycle and different people practice roles.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 400 words

Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words

Discuss processes for consulting and engaging with internal customers to understand their needs.
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words

You have engaged in a globally-recognised qualification which will drive your career forward, and this is the final step in achieving your goal: writing your assignment.

Task One

Evaluate the principles of reward and its importance to organisational culture and performance management

AC 1.1
Evaluate the advantages and disadvantages of different types of organisation structures, including the reasons underpinning them.(approximately 500 words)

Use 2 clear subheadings.

- Identify and briefly explain 2 different types of organisational structure - one should be your own organization - and one could be Matrix, Horizontal, Hierarchical or Functional. Make sure you clearly state the name and type of each organisation clearly.

Clearly explain the advantages and disadvantages (evaluate) of both of your chosen structures.

- Give at least 2 reasons why the type of organisational structure is the most appropriate for the 2 organisations you have identified.

AC 1.2

Analyse connections between organisational strategy, products, services and customers.
(approximately 400 words)

Use 4 clear sub-headings. You may want to refer to Porters 5 Forces model.

- Provide a definition of Organisational strategy - how does it link to the organisations strategic goals and objectives? Why are these needed?

- Analyse the connection between strategic goals and objectives and the organisations products - why is this important?

- Analyse the connection between strategic goals and objectives and the organisations services
- why is this important?

- Analyse the connection between strategic goals and objectives and the organisations customers - why is this important?

AC 1.3

Analyse external factors and trends impacting organisations to identify current organisational priorities. (approximately 400 words)

Use 4 clear subheadings. You must use an analysis model such as PESTLE.

- Analyse 2 current external factors and 1 trend (something that is becoming more common) that are likely to impact your organisation. You must be specific about the impact they will have. What are the positives/negatives?Are the impacts long or short term?

Potential examples of factors and trends could include: the market and competitive contexts of organisations, principal demographic, social and technological trends, impact of technology, globalisation and international factors, government policy and legal regulation, international bodies

- From your analysis of the 2 factors and 1 trend - identify the top 3 priorities for your organisation in response to these.

Potential priorities could include: expansion, contraction, restructuring, reorganisation, new product or service development, financial targets, skills shortages, labour shortages, technological developments

AC 1.4

Assess the scale of technology within organisations and how it impacts work. (approximately 350

Use 3 sub-headings

- Explain the increase and scale of technology use within your organisation. Focus on the good and the bad / advantages and disadvantages/ pros and cons.

- Give 2 different examples of the types of technology used by the people professional within your organisation.

- Assess the impact of each example on workers.

- Assess the impact of each example on working practices.

Consider the impact of technology in terms of different functions, products and services provided, worker wellbeing, creativity and innovation etc.

AC 2.1
Explain theories and models which examine organisational culture and human behaviour. (approximately 400 words)

Use 2 sub-headings - 200 words for each section.

- Explain Edgar Schein's model of organisational culture.

- Explain 1 model or theory of human behaviour [motivational theory] such as Maslow, Hertzberg, Vroom

AC 2.2
Assess how People practices impact on organisational culture and behaviour. (approximately 350 words)

Use 2 sub-headings

You must provide precise examples -such as HR policies, performance reward processes etc

- Identify and assess 1 precise people practice that has an impact on organisational culture. How much of an impact does it have? What are the benefits? What are the negatives?

- Identify and assess 1 precise people practice that has an impact on organisational behaviour. How much of an impact does it have? What are the benefits? What are the negatives?

Potential impacts could be beliefs and values; levels of openness and trust, levels of staff wellbeing, or motivation etc

AC 2.3
Explain different approaches to managing change. (approximately 350 words)

Use 2 sub-headings
The key focus of this AC is models that organisations can use to manage change effectively
Explain 2 different change models, such as:

- Lewin's 3 Step Model.
- Kotter's 8 Stage Model.
- ADKAR

You could consider aspects such as reactive approaches, proactive approaches; planned change, emergent change; radical, incremental change; levers for change; drivers of change: such as wider environment, task environment, internal environment.

AC 2.4
Discuss models for how change is experienced. (approximately 350 words)

Use 2 sub-headings

- Choose 1 model that shows how people experience change [we suggest Kubler-Ross change curve]

- Discuss how your chosen model demonstrates how employees might experience change within the organisation. If using Kubler Ross - what are the key stages in how employees react to change? What emotions and behaviours might they show? What are the positives of change?

AC 2.5
Assess the importance of wellbeing at work and the different factors which impact wellbeing. (approximately 350 words)

Use 2 sub-headings

- Assess the importance of wellbeing at work - why should organisations focus on worker well- being? What are the advantages/disadvantages?

- Identify and explain 2 factors that can impact wellbeing in the workplace.

Make sure you state clearly what the impact is (for example motivation, physical and mental health etc). What is the impact of not focusing on well-being?

AC 3.1
Discuss the links between the employee lifecycle and different People practice roles
(approximately 400 words)

Use 5 subheadings.

- Explain each stage of the following key elements of the lifecycle:

- Attraction/Recruitment
- Induction/ Onboarding
- Development/Retention / Engagement
- Exit / separation.

- Provide an overview of the role the People practitioner plays in each stage.

AC 3.2
Analyse how people practice connects with other areas of an organisation and supports wider people and organisational strategies. (approximately 350 words)

Use 2 sub-headings

- Identify 1 people strategy [something that affects people] from a different department to your own.

- Analyse how people practice can support this strategy (eg you could consider links with business and operational functions, or business partnering)

- Identify 1 organisational strategy [something that impacts on the organisation]

- Analyse how people practice can support this strategy (you could consider services provided such as policy development, legislative compliance, recruitment, management development etc)

AC 3.3
Discuss processes for consulting and engaging with internal customers to understand their needs. (approximately 350 words)

Use 3 sub-headings

Identify 3 processes that you as a People professional can use, to consult and engage with your
internal customers [other employees, stakeholders, senior managers] to understand their needs.

You must look at the following processes:

- Consultation and communication processes.
- Stakeholder analysis.
- Needs analysis activities.

Discuss the process - how does it work? Why is it important to have regular and effective ongoing liaison with stakeholders? How do you monitor and evaluate the effectiveness of each process?