Managing Desktops

Part of the management of information systems will be the management of the computers and screens put on workers desk. This will require careful procurement, maintenance and replacement. We need to explore the issues behind desktop management and the strategies for managing desktops.

Question: What issues do we need to consider in tendering and procuring desktops? What strategies are available for maintaining and managing desktops? What is remote desktop management? Explain the security issues around managing desktops. Outline the total cost of ownership per desktop? What contributes to the TCO? What is desktop virtualisation? What is Desktop as a service (Daas)? How would you decide whether it was a good option? What is the future of desktops? Is it possible that desktops will become obsolete as all services are delivered by mobile computing?