Case: The ARMS Procurement System at Tustin State University #3

Questions

Use flow diagrams to show the differences between the new and old system.

How should Christina solve the errors in the ARMS purchasing module? How do you recommend searching through 280,000 vendor catalogs?

There are also a significant number of errors in the vendor database. The ARMS system cannot decipher between a vendor’s billing address and its shipping address. What should you recommend?

If the invoice does not match the purchase order exactly, the account clerk and purchasing must research the purchase order and identify where the error occurred. What is your recommendation?