The role of the health and social care worker 

Outcome 1 Understand working relationships in health and social care

The learner can:

1. Explain how a working relationship is different from a personal relationship

2. Describe different working relationships in health and social care settings.

Outcome 2 Be able to work in ways that are agreed with the employer

The learner can:

1. Describe why it is important to adhere to the agreed scope of the job role

2. Access full and up-to-date details of agreed ways of working

3. Implement agreed ways of working.

Outcome 3 Be able to work in partnership with others

The learner can:

1. Explain why it is important to work in partnership with others

2. Demonstrate ways of working that can help improve partnership working

3. Identify skills and approaches needed for resolving conflicts

4. Demonstrate how and when to access support and advice about:

a) Partnership working

b) Resolving conflicts.