Manage Continuous Organisational Improvement

Aims

To develop the knowledge and skills required to create a culture of continuous improvement and to plan change for improvement within an organisation.

Learning Outcomes

1. Understand how to create a culture of continuous improvement

1.1 Analyse features of organisations that encourage and allow continuous improvement

1.2 Analyse leadership and management styles that facilitate continuous improvement

1.3 Analyse features of the learning organisation

1.4 Analyse approaches to introduce and embed change within an organisation

1.5 Analyse approaches to quality improvement

2. Be able to analyse opportunities for improvement to organisational activities

2.1 Assess sources of information likely to identify opportunities for improvement

2.2 Analyse information to identify areas for improvement

2.3 Assess the impact of proposed changes to organisational activities

2.4 Evaluate proposed changes to organisational activities

3. Be able to plan and lead change within an organisation

3.1 Determine changes required to introduce improvements to organisational activities

3.2 Agree proposed changes with stakeholders

3.3 Produce a plan for the proposed changes and communicate to stakeholders

3.4 Design systems and procedures to support the changes

3.5 Review the change process for an organisation