Support Individuals to Manage their Finances

Learning outcomes

1 Know how to access information and advice about financial affairs

1.1 Identify sources of information and advice about methods and services for managing personal finances

1.2 Identify sources of information and advice about benefits and allowances

1.3 Describe the role of others who may be involved in supporting individuals to manage their own finances

1.4 Describe how and when to access specialist expertise about managing financial affairs

1.5 Explain how to access advice on safeguarding against financial abuse

2 Be able to provide support for individuals to manage their finances

2.1 Identify legislation, codes of practice and agreed ways of working that apply when providing support to manage financial affairs

2.2 Work with the individual to identify the skills they have for managing their own finances

2.3 Identify an individual’s preferred methods and services for managing their finances

2.4 Provide support for managing finances in a way that promotes active participation and safeguards the individual

2.5 Contribute to records and reports about finances in line with agreed ways of working

3 Be able to contribute to applying for financial assistance

3.1 Provide support for an individual to check the benefits and allowances to which they are entitled

3.2 Contribute to completing forms and paperwork to apply for benefits or entitlements in a way that promotes active participation

4 Be able to contribute to reviewing support for managing finances

4.1 Agree with the individual the process and criteria for measuring the effectiveness of methods, services and support for managing finances

4.2 Work with the individual to evaluate methods, services and support for managing finances

4.3 Agree with the individual any changes to methods, services and support for managing finances

4.4 Provide feedback to an organisation or agency about the effectiveness of financial information or support

4.5 Explain the importance of providing feedback to organisations or agencies about any shortfalls in their financial services or support