Strategic Change Management

Unit Aims

The aim of this unit is to develop learners’ understanding of classic and contemporary theories of change management and how they apply to contemporary organisations in the globalised world, with the identification and use of change models. Learners will understand the personal characteristics of change agents as well as the evaluation and development of leadership skills to meet current and future change management roles.

Learning Outcomes

1. Be able to evaluate change agents’ knowledge, attributes skills and development.

1.1 Critically analyse the relationship between leadership and change agents.

1.2 Critically analyse the characteristics and attributes of change agents.

1.3 Critically evaluate the effectiveness of change agents.

2. Be able to critically analyse approaches to organisational change and their processes.

2.1 Critically evaluate change theories, tools and techniques.

2.2 Evaluate the internal and external triggers of change that may impact on an organisation.

2.3 Develop a change management strategy for an organisation taking stakeholders into account.

3. Be able to create a plan and implement effective change within an organisation.

3.1 Assess and select relevant tools and techniques to implement and manage change.

3.2 Develop a plan to implement a change in an organisation.

3.3 Develop measures to monitor and evaluate progress of the change plan.

4. Be able to analyse stakeholder responses to organisational change.

4.1 Assess possible risks associated with an organisation’s change process.

4.2 Apply a stakeholder analysis to understand possible resistance to change.

4.3 Critically appraise relevant strategies to manage resistance to change in organisations.

5. Be able to involve functional areas in an organisation’s change management.

5.1 Explain the relationship between management disciplines and effective organisational change.

5.2 Critically analyse the role of various business functions/departments within change management.

5.3 Evaluate an integrated change management plan for an organisation.