Operations and Project Management

Coursework Report

Learning outcome 1: Demonstration of the following knowledge and understanding:

An in-depth knowledge and critical appreciation of Operations and Project Management tools and techniques for various business planning and decisions within organisations.

Learning outcome 2: Demonstrate the following skills and abilities

Assignment - Case study HSBC

Effectively determine how Operations and Project Management can support the corporate strategic plan of an organisation, improve performance and implement change while using appropriate tools to support decisions and project planning.

With the development and evolution of information technology, competition has become more and more intensive on a global scale. It is forecasted that the future of operation in companies will change dramatically, from planning, scheduling and optimisation, to supply chain management, with the presence of artificial intelligence (AI). For this assignment, you are required to choose an organisation with national/international operations to work on and the main theme of the assignment is:

Critical evaluation of the operations strategy of the organisation (of your choice) - AI applications, challenges and opportunities

Please indicate clearly on the assignment cover page the choice of the organisation. For example, ‘Operations strategy of an international airport - AI applications, challenges and opportunities'

You will need to write an individual report of 1500 words (+/-10%) focusing on the topic of your choice. The following structure is suggested:

Title Page (including Unit code and unit name, Unit Coordinator's name, your name and student ID number, assessment number, due date, and a meaningful title for your report)

Executive Summary (about 200 words, but not in word-count)

Main body (1500 words)
Introduction (about 200 words)
Main Body (with subtitles of your choice, about 1100 words) - Background information regarding AI applications in the organisation, AI related values and challenges, evaluation and analysis of key issues related to AI applications in light of recent development in theories and current practices of the organisation leading to suggestion of enhanced operations strategy to improve the organisation's competitive advantage.
Conclusions (about 200 words)

References (15-20 references, not in word-count)

Appendices (Not in word-count) - if needed, used for supporting information only, not for your own argument/discussion or anything that belongs in the main body.

Evaluate the principles and techniques associated with Operations Management both in manufacturing and service industries in the private and public sectors;

Critically assess the relationship between operations and other functions within an organisation, and the need for integration between marketing, operations and human resources, which is essential for modern business to meet customer needs;

Select and use appropriate project management tools and techniques to plan a project.

Evaluate the implications of taking a global perspective of project and operations management.