Passenger Transport Operations

Unit aims

The aim of this unit is to introduce learners to the environment in which passenger transport providers operate. The learners will gain an understanding of those factors that influence passengers’ decisions, how passenger transport providers operate to meet passengers’ needs and deal with the complex and ever changing external environment. With this understanding the learner will review the effects of recent developments on passenger transport operations.

1. Understand the influences on passengers travel decisions

1.1 Analyse the factors that influence passengers’ choices of transport

1.2 Analyse how transport operators respond to passengers choices

2. Understand key aspects of passenger transport operations

2.1 Explain the operational elements of passenger transport systems

2.2 Evaluate the complexities of operating a transport node

3. Understand the external environment in which transport providers operate

3.1 Describe the regulatory framework in which the transport sector operates

3.2 Evaluate the competitive strategies used to maintain and grow market share

4. Be able to review the effects of recent developments on passenger transport operations

4.1 Assess recent developments that have had an impact on passenger transport operations

4.2 Evaluate the impact of terrorist threats on transport operations

4.3 Evaluate the responses to recent developments by different transport operators