Lead and Manage a Team within a Health and Social Care or Children and Young People’s Setting

Unit summary

The purpose of this unit is to assess the learner’s knowledge, understanding and skills required to lead and manage a team in a health and social care or children and young people’s setting.

Learning outcomes

1 Understand the features of effective team performance within a health and social care or children and young people’s setting

2 Be able to support a positive culture within the team for a health and social care or children and young people’s setting

3 Be able to support a shared vision within the team for a health and social care or children and young people’s setting

4 Be able to develop a plan with team members to meet  agreed objectives for a health and social care or children and young people’s setting

5 Be able to support individual team members to work  towards agreed objectives in a health and social care or children and young people’s setting

6 Be able to manage team  performance in a health and social care or children and young people’s setting

1.1 Explain the features of effective team performance

1.2 Identify the challenges experienced by developing teams

1.3 Identify the challenges experienced by established teams

1.4 Explain how challenges to effective team performance can be overcome

1.5 Analyse how different management styles may influence outcomes of team performance

1.6 Analyse methods of developing and maintaining:

- trust

- accountability

1.7 Compare methods of addressing conflict within a team

2.1 Identify the components of a positive culture within own team

2.2 Demonstrate how own practice supports a positive culture in the team

2.3 Use systems and processes to support a positive culture in the team

2.4 Encourage creative and innovative ways of working within the team

3.1 Identify the factors that influence the vision and strategic direction of the team

3.2 Communicate the vision and strategic direction to team members

3.3 Work with others to promote a shared vision within the team

3.4 Evaluate how the vision and strategic direction of the team influences team practice

4.1 Identify team objectives

4.2 Analyse how the skills, interests, knowledge and expertise within the team can meet agreed objectives

4.3 Facilitate team members to actively participate in the planning process

4.4 Encourage sharing of skills and knowledge between team members

4.5 Agree roles and responsibilities with team members

5.1 Set personal work objectives with team members based on agreed objectives

5.2 Work with team members to identify opportunities for development and growth

5.3 Provide advice and support to team members to make the most of identified development opportunities.

5.4 Use a solution focused approach to support team members to address identified challenges

6.1 Monitor and evaluate progress towards agreed objectives

6.2 Provide feedback on performance to:

- the individual

- the team

6.3 Provide recognition when individual and team objectives have been achieved

6.4 Explain how team members are managed when performance does not meet requirements