Managing Continuous Organisational Improvement

Unit aims

To enable learners to develop the knowledge, understanding and skills required to create a culture of continuous improvement in an organisation. The learners will have the opportunity to develop the skills required to plan organisational change.

Learning outcomes.

1. Understand how organisations create a culture of continuous improvement and acceptance of change

1.1 Describe the features of organisational culture that encourage and allow for continuous improvement

1.2 Analyse approaches that facilitate the introduction and acceptance of organisational change

1.3 Evaluate different approaches to continuous quality improvement

2. Be able to analyse opportunities for improvement to organisational activities

2.1 Analyse sources of information used by organisations which help to identify the improvements needed

2.2 Explain Big Data and evaluate its contribution to organisational improvement strategies

3. Be able to plan change for organisational improvement

3.1 Evaluate the factors that create the need for change in a named organisation

3.2 Explain the changes required by a named organisation in order to achieve improvements

3.3 Prepare a plan for a named organisation to implement the proposed improvements