Influencing others at work-Diploma in Healthcare Support

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Influencing others at work

Outcome 1 Understand the value of networking

The learner can:

1. Explain the value to the first line manager of networking

2. Identify an appropriate network for a first line manager and describe methods to establish and maintain effective professional relationships with the identified network

Outcome 2 Know how to influence and negotiate with others to achieve objectives

The learner can:

1. Explain the general principles of negotiation

2. Explain a relevant technique for influencing others to achieve workplace objectives

3. Describe how to reduce resistance and minimise conflict to achieve a win-win situation in the workplace during negotiations

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