Influencing others at work
Outcome 1 Understand the value of networking
The learner can:
1. Explain the value to the first line manager of networking
2. Identify an appropriate network for a first line manager and describe methods to establish and maintain effective professional relationships with the identified network
Outcome 2 Know how to influence and negotiate with others to achieve objectives
The learner can:
1. Explain the general principles of negotiation
2. Explain a relevant technique for influencing others to achieve workplace objectives
3. Describe how to reduce resistance and minimise conflict to achieve a win-win situation in the workplace during negotiations