Introduction to personalisation in social care

Unit aim

This unit is aimed at those working in a wide range of settings. It introduces understanding of how personalisation affects the provision of social care services, with a focus on the systems, skills and support needed to implement personalised provision.

Outcome 1 Understand the meaning of personalisation in social care

1. define the term ‘personalisation' as it applies in social care

2. explain how personalisation can benefit individuals

3. explain the relationship between rights, choice and personalisation

4. identify legislation and other national policy documents that promote personalisation.

Outcome 2 Understand systems that support personalisation

1. list local and national systems that are designed to support personalisation

2. describe the impact that personalisation has on the process of commissioning social care

3. explain how direct payments and individual budgets support personalisation.

Outcome 3 Understand how personalisation affects the way support is provided

1. explain how person centred thinking, person centred planning and person centred approaches support personalisation

2. describe how personalisation affects the balance of power between individuals and those providing support

3. give examples of how personalisation may affect the way an individual is supported from day to day.

Outcome 4 Understand how to implement personalisation

1. analyse the skills, attitudes and approaches needed by those providing support or brokering services, in order to implement personalisation

2. identify potential barriers to personalisation

3. describe ways to overcome barriers to personalisation in day to day work

4. describe types of support that individuals or their families might need in order to maximise the benefits of a personalised service