Managing Business Activities to Achieve Results

Learning Outcome

LO1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives

1.1 Evaluate the interrelationship between the different processes and functions of the organisation

1.2 Justify the methodology to be used to map processes to the organisation’s goals and objectives

1.3 Evaluate the output of the process and the quality gateways

LO2 Be able to develop plans for own area of responsibility to implement operational plans

2.1 Design plans which promote goals and objectives for own area of responsibility

2.2 Write objectives, which are specific, measurable, achievable, realistic and time-based to align people and other resources in an effective and efficient way

2.3 Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality

2.4 Carry out work activities meeting the operational plan through effective monitoring and control

LO3 Be able to monitor appropriate systems to improve organizational performance

3.1 Design systems to manage and monitor quality standards specified by the organisation

3.2 Demonstrate a quality culture to ensure continuous monitoring, evaluation and development of the process

3.3 Recommend improvements which align with the organisation’s objectives and goals and which result in improvements

3.4 Report on the wider implications of proposed changes within the organization

LO4 Be able to manage health and safety in the workplace

4.1 Carry out risk assessments as required by legislation, regulation and organisational requirements ensuring appropriate action is taken

4.2 Demonstrate that health and safety regulations and legislation applicable in specific work situations are correctly and effectively applied

4.3 Carry out a systematic review of organisational health and safety policies and procedures in order to ensure they are effective and compliant

4.4 Carry out practical application of health and safe

Scenario (Task 1 & 2)

Any business organization will have a collection of people working towards the achievement of a common objective. In this context you will witness many functions and processes within a Business organization. These functions and processes do not operate in isolation. Each and every function and process will be having their own agendas, cultures, management styles etc. The real challenge of Management is to make sure these individual building blocks do perfectly fit in to the corporate level Goals and Objectives.

Scenario (Task 3)

Quality has many perspectives, but in the practical business world what matters is meeting the customer’s perception of Quality. Assume you have recently started working as the Quality Manager at Al Marai and you have been given the task of designing a magazine on   Managing Business Activities. Your team includes you as the Team Lead and Three more members.

The purpose of this magazine is to educate all employees the importance of monitoring systems to improve the organisation’s performance. The insert can be colourful, using unique pictures (not taken from websites but your own designs) and the whole insert must not be more than 12 pages. You must come up with a name for the insert, design a cover page for your insert which is creative (and not off the internet) and also the magazine must have an editorial and a brief introduction into the writers.

Each group must select an Editor in Chief (Team Lead at Al Marai), and he or she is the one to write the editorial. All the group members must be showcased in their own articles. Each question must be an article and each should be owned by a team member (but, you can have inputs from the other members). You are free to formulate titles for each article. Remember this must be a magazine insert and you are expected to be creative. 

Scenario (Task 4)

You are required to carry out a presentation to understand the Healthy Safety Measures taken and risks involved in a company of your choice.