Unit - HUMAN RESOURCE MANAGEMENT

Assignment

The Purpose and scope of HRM in terms of resourcing an organisation with appropriate skills and talent, providing them with suitable rewards and recognition in a work related context

Unit Learning Outcomes

1. Explain the purpose and scope of Human Resource management in terms of resourcing an organisation with talent and skills appropriate to fulfil business objectives.
2. Evaluate The key elements of Human Resource management in and organization.

3. Analyse internal and external factors that affect human Resource Management decision-making, including employment legislation

4. Apply Human Resource Management Practices in a work-related context.

Scenario:

All McDonald’s restaurants in Oman are 100% locally owned and operated. Al Daud Restaurants LLC., the owner and operator of McDonald’s restaurants in Oman started serving Oman some of its favorite food since March 30, 1994. They strive to serve safe, high quality products to all customers across restaurants in Oman. Given below is the practise followed by McDonalds Chain in recruiting and selecting their work force:

McDonald’s Recruitment:

In McDonald's recruitment plan, each restaurant has responsibility to fill the vacancy. Vacancies are normally advertised in the restaurant. They use local job centres, career fair, employee referrals and other local facilities to advertise the vacancies.

A recruitment exercise often generates more applications than there are positions available. McDonald's directs applicants to applying online at their website. People who cannot access the web can call the recruitment line, or pick up a pre-paid Business Reply Card from a McDonald's restaurant.

McDonald’s selection:

McDonald selection is a bit different where the manager will shortlist the applicants to be interviewed and will conduct the interviews. Their selection process starts with an online test. The applicants selected then attend a first stage interview and is presented "On Job Experience" (OJE).

This is a two days’ assessment in a restaurant, then a successful applicant goes to a final interview, after which the manager decides whether or not to employ the applicants

Unit Learning Outcomes

LO1: Explain the purpose and scope of Human Resource management in terms of resourcing an organisation with talent and skills appropriate to fulfil business objectives.

LO2: Evaluate The key elements of Human Resource management in and organization.

LO4: Apply Human Resource Management Practices in a work-related context.

Assignment Brief and Guidance

Task 1

1. Explain the purpose and the functions of HRM, applicable to workforce planning and resourcing an organisation the HRM functions is:

2. Assess how the Recruitment and Selection methods followed by McDonald’s provide talent and skills needed to meet its business objectives. Present your finding in the form of a power point the Recruitment and Selection methods followed by McDonald’s provide talent and skills needed to meet its business objectives.

3. Critically evaluate the strengths and weaknesses of different recruitment and selection methods at McDonald’s.

4. Imagine you are the HR manager of the organisation. To meet the challenges of the job as well as to motivate the employees, what Training & development  pportunities and Reward systems will you implement.

Unit Learning Outcomes

LO3: Analyse internal and external factors that affect human Resource Management decisionmaking, including employment legislation

LO4: Apply Human Resource Management Practices in a work-related context

Task 2

1.Prepare Job specification & Person specification for the post of a Customer Service Executive in your organisation. Mention the legislation and company policies you  have considered for the same.

2.Design a Job advertisement for the above post

3.Provide a rationale for using these HRM practices in your organisation.

4.Critically evaluate how the HRM practices of your organisation influence the decision making in an organisational context.