Contribute to Effective Team Working in Health and Social Care or Children and Young People’s Settings

Learning outcomes

1 Understand theories of teams and team working

1.1 Outline models of team working

1.2 Explain the process of team development

1.3 Analyse how shared goals can lead to team cohesion

2 Understand the principles that underpin effective teamwork

2.1 Explain why teams need:

Clear objectives

Clearly defined roles and responsibilities

Trust and accountability

Confidentiality

Effective communication

Conflict resolution

2.2 Explain why mutual respect and support promotes effective teamwork

2.3 Explain how the values of own organisation influences the working of your team

2.4 Explain how teams manage change

2.5 Explain the benefits of effective team performance

3 Be able to work as part of a team

3.1 Identify own role and responsibility in the team

3.2 Fulfil own responsibilities within the team

3.3 Communicate effectively with team members

3.4 Involve other team members in decision making

3.5 Seek support and advice from others

3.6 Offer support to other team members

3.7 Explain lines of reporting and responsibility in the team

3.8 Analyse the strengths and contributions of other team members to the work of the team

4 Be able to support individual team members

4.1 Provide encouragement and support to individual team members within their roles

4.2 Provide constructive feedback on performance to individual team members

5 Be able to review the work of the team

5.1 Reflect on own performance in working as part of a team

5.2 Review team performance in achieving or working towards goals

5.3 Contribute to the development of continuous improvement within the work of the team