GLOBAL BANKING SCHOOL-Human Resource Management for Service

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Human Resource Management for Service Industry

Introduction

The aim of Human resource management is all about the process of  managing the human resources of an organisation in such a way, that the optimum or rather the maximum utilisation of this can be ensured.

LO1 Human resource management

1.1 Analyse the role and purpose of human resource management in a selected service industry

1.2 Justify a humanresources plan based on an analysis of supply and demand for a selected service industrywithreference to the Duke Hotel.

LO2 The effect of employee relations and employmentlaw on service industries businesses

2.1.Assess the current state of employment relations in a selected service industry

2.2 Discuss how employmentlaw affects the managementof humanresources in a selected service industrybusiness

LO3 Therecruitment and selection process

3.1 Discuss a job description and personspecification for aselected service industry job

3.2 Compare the selection process of different service industries businesses

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