Business Psychology

Aim

The aim of this unit is to develop an understanding of the contribution that psychology makes to the investigation of human behaviour in the workplace and how it is used in key aspects of management.

Learning outcomes and assessment

LO1 Understand the different perspectives in occupational psychology

1.1 describe the major theoretical approaches

1.2 assess the contribution of a scientific approach to investigating workplace behaviour

1.3 assess strengths and limitations of quantitative and qualitative approaches to understanding workplace behaviour

LO2 Understand the role of psychology in the assessment of individual differences in the workplace

2.1 describe the type of individual differences which have been the subject of assessment

2.2 assess the usefulness of psychometric instruments with particular reference to reliability and validity

2.3 make justified recommendations for the use of two types of measures of individual differences in making business decisions

LO3 Be able to apply knowledge of impact of change in business

3.1 use theory to explain human reactions to change

3.2 make justified recommendations for implementing change in a selected organisation

3.3 make justified recommendations for achieving attitude change amongst a group of stakeholders in a selected organisation

LO4 Understand the impact of culture and climate on performance

4.1 explain how culture influences performance in a selected organisation

4.2 evaluate the climate for a selected work group

4.3 make justified recommendations for improving performance for a selected work group.