Human Resource Management

LO 1 Understand the context of employee relations against a changing background

1.1. Explain the role of trade union identifying its positive and negative contribution to the furtherance of organizational objectives

1.2 Assess how changes in trade unionism have affected employee relations

1.3 Explain the role of the main players in employee relations

LO2 Understand the nature of industrial conflict and its resolution

2.1 Explain the procedures an organizations should follow when dealing with different conflict situations

2.2 Explain the key features of employee relations in a selected conflict situation

2.3 Evaluate the effectiveness of procedures used in a selected conflict situation

LO3 Understand collective bargaining and negotiation processes

3.1 Explain the role of negotiation in collective bargaining

3.2 Assess the impact of negotiation strategy for a given situation

How Unilever manages freedom of association and collective bargaining

LO4 Understand the concept of employee participation and involvement

4.1Assess the influence of the EU on industrial democracy in the Sri Lanka

4.2 Compare methods used to gain employee participation and involvement in the decision making process in organizations

4.3 Assess the impact of human resource management on employee relations.

Unilever’s policies and management processes for employee relations