Task Description - Assignment
Learning Outcome 1: Describe and analyse the purposes and principles behind different forms of organisational communication.
Learning Outcome 2: Identify common challenges to effective communication.
Learning Outcome 3: Devise and develop strategies for overcoming communication barriers.
Learning Outcome 4: Evaluate the communication practices at individual and organisational levels.
Assessment - Individual Report
The leaflets that you designed have now been sent to all customers in the database. You need to write a follow up report for the management team.
Your report should discuss some general theories of organisational communication. It must also evaluate the barriers you identified and outline the strategies implemented to solve these.
In your report, you should address the following:
- Discuss some general theories of organisational communication.
- Evaluate the bathers preventing people from booking holidays abroad.
- Outline the strategies your travel agency has implemented to overcome these bathers.
Marks will be awarded for achieving the learning outcomes and your ability to provide a well written report. This assignment addresses the learning objectives below:
Report Structure:
Ensure that the report has the following structure and contains the details outlined:
• Abstract
• Table of contents
• Introduction
• Analysis and discussion of all questions
• Recommendations
• Conclusion
• Reference List following Harvard referencing and in-text citations throughout
Please note the following when completing your written assignments:
1. Writing: Size 12 and Times New Roman or Arial font.
2. Style: Academic English.
3. Focus: Focus only on the tasks set in the assignment.
4. Document format: 1. Leaflets and notes 2. Report.
5. Provide a clear title, course, and ID number on a cover sheet.
6. Provide a bibliography using Harvard referencing throughout.
7. Research: Research should use reliable and relevant sources of information e.g., academic books and journals that have been peer reviewed.