Assessment Brief:
As an IHRM Consultant, you have been asked to critically evaluate what cultural and HRM issues UK companies need to take into consideration when locating a call centre operation in Japan. In answering this question, you need to show an awareness of both the advantages and any potential issues that could be encountered.
Learning Outcome 1: Critically appraise the impact of culture on managerial decision making in relation to international human resource management.
Learning Outcome 2: Evaluate the management of people as a business resource integral to international organisational strategies.
Introduction
- Background of the case/assignment - based on the assignment brief
- Definition or brief discussion of key terms (e.g. international HRM issues such as time and cost effectiveness of the businesses, call centres, globalisation, internationalisation of businesses, among others)
- What's to expect in the succeeding sections
A critical evaluation ofcultural issues UK companies need to take into consideration when locating a call centre operation in Japan
- Important points or issues that relates to the ‘cultural element' in your assignment
- Useful model/s or framework/s or theories about culture in international HRM
- How do these model/s or framework/s or theories link or relate to the case/assignment
- Critical evaluation of the model/s or framework/s or theories cited (pros & cons OR advantages & disadvantages/ potential negative issues or concerns)
A critical evaluation of HRM issues UK companies need to take into consideration when locating a call centre operation in Japan
- Important points or issues that relates to the ‘IHRM practice' or ‘management of people' in your assignment
- Useful model/s or framework/s or theories about IHRM/ people management in a cross-border setting - HOSFTEDE Cultural Dimension, Practices of Managing Diversity, Looking after the employee issues in international contest
- How do these model/s or framework/s or theories link or relate to the case/assignment
- Critical evaluation of the model/s or framework/s or theories cited (pros & cons OR advantages & disadvantages/ potential negative issues or concerns)
Conclusion
This is not just a summary but a synthesis of your analysis as well as your recommendations.